Privacy policy

Privacy policy

Controller

The controller within the meaning of data protection legislation, in particular the EU General Data Protection Regulation (GDPR), is:

Pink Travel AG
Rümelinsplatz 19
4001 Basel
Switzerland
Email: travel@pinktravel.ch
Phone: +41 61 365 90 00

General information on data protection

Based on Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Federal Act on Data Protection, FADP), every person has the right to protection of their privacy and to protection against misuse of their personal data. We take the protection of your personal data very seriously and treat your personal data confidentially in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorised access, loss, misuse or falsification.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Data processing on this website

This website can generally be visited without registration. In this case, data such as the pages accessed, the names of the files retrieved, and the date and time are stored on the server for statistical purposes, without this data being directly linked to you personally. Personal data, in particular name, address or email address, is collected on a voluntary basis wherever possible. Data is not passed on to third parties without your consent.

Legal bases for data processing

We process personal data in accordance with Swiss data protection law. Where the EU GDPR applies, we process personal data on the following legal bases under Art. 6(1) GDPR:

  • Point (a) Processing with the consent of the data subject

  • Point (b) Processing for the performance of a contract and for pre-contractual measures

  • Point (c) Processing for compliance with legal obligations

  • Point (d) Processing to protect vital interests

  • Point (f) Processing for the purposes of legitimate interests, unless these are overridden by the fundamental rights of the data subject

Cookies

This website uses cookies. These are small text files that store specific, user-related information on your device while you use the website. In particular, cookies make it possible to determine how frequently the pages are used and by how many users, to analyse patterns of use and to make our offering more user-friendly.

You can set your browser to refuse cookies. You can declare a general objection to the use of cookies for online marketing purposes via the EU site www.youronlinechoices.com.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the browser’s address bar changing from “http://” to “https://” and by the padlock symbol in your browser bar.

Server log files

The provider of this website automatically collects and stores information in server log files, which your browser transmits automatically:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

This data cannot be attributed to specific individuals. It is not combined with other data sources.

Third-party services

This website may use:

  • Google Maps for embedded maps

  • Google reCAPTCHA for protection against bots and spam

  • YouTube for embedded videos

These services use cookies and transfer data to servers in the USA. Google has committed itself to adequate data protection. Further information can be found in Google’s privacy policy.

Contact form and newsletter

Information from contact forms is stored in order to process your enquiry. For the newsletter, we require your email address and confirmation that you are the owner of this address. You can withdraw your consent at any time via the unsubscribe link.

Your rights

You have the following rights with regard to your personal data:

  • Right of access to the data processed

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent given

Data transfers to third countries

When tools from US companies are used, personal data may be transferred to US servers. Please note that the USA does not offer an adequate level of data protection within the meaning of EU data protection law. It cannot be ruled out that US authorities may access this data.

Objection to promotional emails

We hereby object to the use of the contact details published in our legal notice for the purpose of sending advertising material that has not been expressly requested. We reserve the right to take legal action in the event of unsolicited advertising information.

Changes to this privacy policy

We may amend this privacy policy at any time. The current version published on our website applies. We will inform you of any material changes.

Contact

If you have any questions about data protection, please contact the controller named at the beginning of this privacy policy.

Basel, 11 September 2025